BWP Prints LLC

Privacy, Return, and Shipping Policy

Effective Date: [Insert Date]

Welcome to BWP Prints LLC. We value your trust and are committed to transparency in how we handle your personal information, orders, and shipping. The following policies outline how we protect customer information, process returns, and fulfill orders.

Privacy Policy

BWP Prints LLC (“Company,” “we,” “our,” or “us”) respects the privacy of our customers and is committed to protecting your personal information.

Information We Collect

When you place an order or interact with our services, we may collect the following information:

• Name

• Billing address

• Shipping address

• Email address

• Phone number

• Payment details (processed securely through third-party providers)

• Order history

• Custom artwork, text, or design files submitted for printing

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate order confirmations and shipping updates

• Provide customer support

• Improve our services and product offerings

• Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

Information Sharing

We may share limited information with trusted service providers necessary to operate our business, including:

• Payment processing services

• Shipping carriers

• Website hosting providers

These providers only receive the information required to perform their services.

Data Protection

BWP Prints LLC implements reasonable safeguards to protect customer data from unauthorized access, misuse, or disclosure.

Customer Rights

Customers may request to review, update, or correct their personal information at any time by contacting us.

Return & Refund Policy

Customer satisfaction is important to BWP Prints LLC. Because most of our products are customized, our return policy is structured accordingly.

Custom Printed Items

Most products sold by BWP Prints LLC are custom-made or personalized.

For this reason, all custom printed items are final sale and not eligible for return or exchange unless the product is defective or an error occurred during production.

Examples include:

• Custom apparel

• Personalized merchandise

• Team or organization apparel

• Special order items

Defective or Incorrect Items

If you receive a product that is:

• Damaged

• Defective

• Incorrect due to our error

Please contact us within 7 days of delivery with:

• Your order number

• A description of the issue

• Photos of the item

If the issue is confirmed, we will offer one of the following solutions:

• Replacement item

• Store credit

• Refund if replacement is unavailable

Non-Custom Items

Non-custom products may be returned within 14 days of delivery if:

• The item is unused

• The item is in original condition

• Proof of purchase is provided

Customers are responsible for return shipping unless the item is defective or incorrect.

Refund Processing

Approved refunds will be issued to the original payment method within 7–10 business days after the returned item is received and inspected.

Shipping Policy

Order Processing

Orders are typically processed within 3–7 business days depending on product availability and customization requirements.

Bulk orders, team orders, and large custom orders may require additional production time.

Shipping Carriers

Orders may be shipped using the following carriers:

• USPS

• UPS

• FedEx

Shipping rates are calculated during checkout based on order size and destination.

Estimated Delivery Times

• Standard Shipping: 3–7 business days

• Expedited Shipping: 1–3 business days

Delivery timelines may vary due to holidays, weather, or carrier delays.

Shipping Address Accuracy

Customers are responsible for providing accurate shipping information. BWP Prints LLC is not responsible for orders delivered to incorrect addresses provided during checkout.

Lost or Damaged Shipments

If your shipment is lost or arrives damaged, please contact us within 7 days of delivery. We will work with the shipping carrier to resolve the issue and provide a replacement if necessary.

Custom Artwork & Intellectual Property Policy

Customers submitting artwork or logos for printing must confirm that they have the legal right or permission to reproduce the submitted design.

BWP Prints LLC is not responsible for verifying ownership of submitted artwork. By submitting artwork, the customer agrees that:

• They own the rights to the design or

• They have permission to reproduce the design

BWP Prints LLC reserves the right to refuse orders that violate copyright, trademark, or intellectual property laws.

Policy Updates

BWP Prints LLC reserves the right to update these policies at any time. Updated policies will be posted on our website with the revised effective date.